Refund policy

Exchange Policy

At Reet Fashion, we strive to provide the best quality products. However, if you receive a damaged item or have a missing product, please review our exchange policy below:

1. Parcel Opening Video Requirement

• A clear parcel opening video is mandatory for any claims related to damaged, defective, or missing items.
• The video must show unboxing from the start, ensuring the parcel is untampered and unopened before recording.
• Claims without a proper unboxing video will not be entertained.

2. Exchange Eligibility

• Exchange requests must be reported within 3 days of delivery.
• The item should be unused, unwashed, and in its original packaging with tags intact.
• Exchanges are allowed for size issues, damages, or wrong items sent.

3. Process for Exchange

• Email us at [support@buybrandedonline.com] or WhatsApp with the unboxing video and order details.
• Once verified, our team will guide you on the exchange process.

4. Non-Exchangeable Items

• Customized or personalized products.
• Items reported after 3 days of delivery.
• Items without a proper parcel opening video.

Reet Fashion reserves the right to approve or deny exchanges based on our policy.